At ShutterFlow, we specialize in delivering high-quality digital products including presets, guides, templates, resources, and digital prints. Since all our products are digital and instantly accessible after purchase, they are non-refundable and non-returnable.
Non-Refundable Items
All digital downloads, including but not limited to Lightroom presets, retouching guides, contract templates, checklists, questionnaires, and fine art digital prints, are not eligible for refunds once they have been delivered. This policy ensures the integrity and security of our digital files.
Order Issues
If you experience any issues with your order such as downloading errors, corrupted files, or incorrect product delivery, please reach out through the support options provided on our website. We will review your concern and ensure you receive the correct files.
Exchanges
Exchanges are only applicable in rare cases where the wrong product was delivered due to a technical error. In such situations, we will provide access to the correct digital product without any additional charges.
Policy Agreement
By purchasing and downloading digital products from ShutterFlow, you agree to this Refund and Returns Policy. We encourage you to review product descriptions carefully before making a purchase to ensure the item suits your needs.
